My favourite lyricist passed away today. But his work will always be alive for the lifetime of Telugu cinema.
Poet and playwright Oscar Wilde on being grateful for what you avoid:
If you don’t get everything you want, think of the things you don’t get that you don’t want.Don’t Forget to Sing in the Lifeboats via James Clear’s 3-2-1 newsletter, November 25, 2021
Today is day 100 since the current lockdown started.
My feelings over these past 100 days are something similar to this:
Following are the relevant Covid stats shared by a nice person on twitter.
Among other things happening in my life, I almost forgot that today is day 75 of the lockdown that started on 18th August.
Here are today’s case stats shared by a nice person on Twitter.
This is the longest ever lockdown since this plague started in 2020 God knows where and how.
Just like almost everyone’s, this lockdown totally upended my plans and routines since August.
I will have to share my experience of living through this lockdown in another post… perhaps on day 100 or hopefully sooner when I get time to reflect deeply and write down my feelings.
Today I completed the 20201 edition of the WWWP 5K
runwalk. I opted to walk instead of run because I was with my family.
Today is the official last day for the run, and the weather was wet in the morning so I wasn’t sure but then the day got drier by mid-day so we laced up and headed out.
It is really amazing how Twitter tries to remind you to enable notifications. But I am good at declining things.
Just this afternoon, I shared an anecdote about how, in 2021, it is still painful to generally access customer support across the board.
As fate would have it, I had to call a company called https://www.icicidirect.com/, and I did run into the exact icky situation I was ranting about.
Here is the transcript:
0:02 – Welcome to ICICI Direct
0:05 – Thank you for calling us
0:10 – Terrible music starts
(Terrible music continues for nearly 6 minutes while I hoped that someone will attend to me. But alas!)
06:04 – Terrible music ends with a Goodbye!
Here is the full audio clip of the call for the record. Dare to play it if you want to self-inflict some suffering.
I am just reading the print edition of the August/September issue of the Rural Living magazine (online edition here). The following editorial piqued my interest and confirmed what I know is generally true with most customer support.
Although this article is aimed at New Zealand businesses, anecdotally, I know the state of customer support elsewhere is not drastically different.
It is an excellent opportunity for clever companies to genuinely value customer support, make it easier for customers to contact them, and bring their business to them instead of dealing with an apathetic competitor who won’t listen and is inaccessible to customers.
I am employed by one such nice company which values customer support, and I know many more organisations that see customer support as a competitive advantage.
It’s been a few years since I wrote about the Itsycal calendar app that I use on my Mac. It still is the default time and calendar app on my Mac’s menu bar.
Here are a few more cool Mac apps that I use and love.
Clocker displays time from additional time zones on Mac’s menu bar or as a floating panel. In my work, I look up UTC time a lot, and so I set up UTC time on Clocker to show it on the menu bar. You can also click on the menu bar to expand the locker to show preset additional time zones.
TextSniper extracts text from images and other places on the screen in seconds. You can activate it using a preset keyboard shortcut and screen-grab text from any part of the screen. TextSniper then copies the text from that part of the screen to the clipboard using Optical Character Recognition (OCR). You can then paste the text anywhere using the regular Cmd + v keys.
Popular Apple commentary website 9to5mac.com reviewed TextSniper here. You can see TextSniper in action and purchase it for a small price (License for 1 Mac $6.99 and License for 3 Macs $9.99) from their website here.
CleanShot X is a nifty Mac app for grabbing, annotating and sharing screenshots. It also captures GIFs and screencasts. I use a lot of annotated screenshots and screencasts in my line of work and so it is important to have a handy app for that. I used Droplr for about five years but it was getting stale. Droplr’s annotation tools were lagging and inadequate at the time I stopped using it in favour of CleanShot earlier this year.
As an aside, it is great to see the Licecap software that I used years ago (circa 2014) for simple animated screen captures as GIFs is still being maintained. If you want a no-frills, simple app, try that one!
I discovered CleanShot X from Jason Fried’s tweet earlier this year and liked it after trying it for a few weeks.
https://t.co/I0myRkJ7AA is an exceptionally well executed product. Quickly tuned into my screenshot tool of choice. Bravo.— Jason Fried (@jasonfried) February 8, 2021
You can learn more about CleanShot X in the following video review and check its pricing here.